Customer Reviews

Found black mold behind the drywall in our bathroom after a slow leak we did not even know about. These folks handled the whole job — containment, removal, antimicrobial treatment, and the air quality testing at the end with a written clearance report. They explained every step in plain language and never made me feel rushed or panicked. The bathroom looks brand new. Worth every penny.

Spring thaw hit our basement hard this year. Sump pump could not keep up and we had about four inches of standing water. They extracted everything, dried the whole space over four days, and treated for mold before anything could grow. The daily check-ins and moisture readings gave me real peace of mind — I could see the numbers going down each day. Fast, honest, and no upselling.

I was terrified about dealing with my homeowners insurance after the flooding. These guys handled everything — photos, moisture maps, Xactimate estimate, daily logs. They literally called my adjuster so I did not have to. The claim was approved quickly and without a fight. That alone made them worth every dollar. Exceptional service from start to finish.

Pipe froze and burst inside the exterior wall of our dining room on a Sunday night in January. I honestly did not think anyone would answer that late. They answered on the second ring. A crew arrived with the truck-mounted extractor while my plumber was still finishing the pipe repair. They flood-cut the drywall cleanly, got the injectidry system running inside the cavity, and saved the hardwood floors with those floor mat dryers. The dining room was back to normal in eight days. I would call them again without hesitation.

Washing machine hose blew and soaked our first floor while we were at work. By the time we got home, there was standing water in two rooms. The crew was at our door within the hour. What impressed me most was the thermal imaging camera — they showed me exactly where the water had traveled inside the walls that I could not see at all. No guesswork. They knew exactly what needed to come out and exactly what was still dry. Smart, professional, and genuinely kind during a really awful day.

We bought an older home in Passadumkeag that had a moisture problem in the crawl space we did not fully understand until we moved in. There was mold on the floor joists and a smell throughout the house. These guys came in, removed all the affected material, treated everything, and installed a vapor barrier system. The air quality test at the end confirmed clearance. The smell is completely gone. Our home inspector said the crawl space looks better than most new construction he sees. Incredibly thorough work.

I am a widow in my 70s and this was the most stressful thing that has happened to me in years — a pipe in the exterior wall of my kitchen froze solid and burst. The moment I called, the man on the phone was calm, reassuring, and told me exactly what to do while I waited for the crew. They never once tried to oversell me or confuse me with technical language. They explained everything simply. My daughter was worried I would get taken advantage of by a contractor. Instead, I feel like I was genuinely taken care of. Truly wonderful people.

Ice dam caused water to back up under the shingles and drip straight into our living room ceiling and walls during a bad week in February. The amount of hidden moisture behind the ceiling was shocking — you never would have known from looking at it. They used the injectidry system to dry the cavity from the inside and only cut what needed to come out. Response was fast, pricing was fair, and my adjuster approved the claim without a single follow-up question. Will absolutely recommend to anyone in the area.

Our fieldstone foundation has always let in a little moisture in spring but this year it was a full breach — water coming in through three different spots in the basement wall. They arrived quickly, extracted everything, set up the dehumidifiers, and explained the hydrostatic pressure situation in a way that actually made sense to me. They also checked in with me daily by text which I really appreciated. The whole job was exactly what they said it would be. No surprises, no add-ons. That kind of straightforwardness is rare.

We had a slow roof leak that went undetected through an entire winter. By spring, we had mold behind the ceiling drywall in the master bedroom. I was prepared for a massive bill and a lengthy fight with insurance. Neither happened. The team documented everything precisely — air quality tests, containment photos, material quantities — and the clearance report was done the same day final testing was complete. Insurance covered the bulk of it. The room was restored to exactly how it looked before.

We had a water heater fail while we were on vacation for a week. By the time we got home the utility room and part of the hallway were a complete mess. Despite the water sitting for several days, they were able to salvage the subfloor in the hallway with the right drying equipment. I was prepared to replace it. The HEPA scrubbers they ran made a huge difference in air quality too — that musty smell was gone by day three. Extremely professional from first call to final walkthrough.